Privacy Policy

This Privacy Policy describes how FDT Craft Training Centre ("FDT", "we", "us") collects, uses, and protects information obtained from users of the official FDT Craft Training Centre website.

By using this website, you consent to the practices described in this policy. We are committed to safeguarding your personal information and respecting your privacy in accordance with applicable South African laws, including the Protection of Personal Information Act (POPIA).

We may collect personal information that you voluntarily provide through forms on our website, including:

• Name and surname • Email address • Phone number • Physical address • Occupation / area of interest

This information is collected when you submit an enquiry form, subscribe to our newsletter, register for an event or course, or make a support request.

We automatically collect certain non-personal information when you visit our website, including:

• IP address • Browser type and version • Operating system • Device information • Pages visited • Referring website • Clickstream data

This information is used in aggregate form to analyse website usage and improve our services.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our programmes and services • To process applications and registrations • To communicate with you about courses, events, and training opportunities • To improve our website content and user experience • To comply with legal obligations and accreditation requirements

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. Cookies are small data files stored on your device.

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.

FDT Craft Training Centre processes personal information in line with the Protection of Personal Information Act (POPIA) of South Africa. We process personal information lawfully and only for the purposes described in this policy.

You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact us using the details below.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Address: Kiewiet Street, Secunda, South Africa, 2302 Telephone: +27 17 200 1857 Email: info@fdttrainingcentre.co.za